Frequently Asked Questions

How long does it take to get an account setup?

Once you submit our request form, one of our internet consultants will contact you to complete the process. Generally, you'll be up and running within a couple of business days.

Why do I have to go through a consultant?

Sign-up is a manual process from our side because we are very cautious about spam and we require the manual step to ensure that our users are serious and also willing to agree to our anti-spam policy.

Secondly, we want to help you get a design for your emails on InkBox, and working directly with us is the best way we can get you up and running quickly. We apologize that we can't provide instant setup, but we are ready and willing to help you get started when you request your account today.

What about support?

InkBox has a great deal of helpful information built into the system and accessible through the "help" button at the upper right when you're inside your account. In addition, you can email us with questions or problems at hi@inkbox.me.

How does InkBox integrate with my website?

There are two main ways:

1. Firstly, you can put simple forms on your website to allow visitors to subscribe to your email lists.
2. Secondly, there is an automated archiving system built into InkBox that allows you to automatically display all of your past email newsletters so that website visitors can see them.

Can my newsletter look like my website?

It most definitly can, and that is what we strive for at InkBox, to provide great looking email campaigns that suits your look and feel and are built on the strong technical backbone of InkBox, ensuring quality every time. Take a look at our designs page to see some of the designs we have done.

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